ACCEPTABLE USE POLICY

This Acceptable Use Policy document, including the following list of Prohibited Activities, is an integral part of your service with In the Stix Broadband. If you engage in any of the activities prohibited by this AUP document In the Stix Broadband may suspend or terminate your account.

In the Stix Broadband's Acceptable Use Policy (the "Policy") for In the Stix Broadband Services is designed to help protect In the Stix Broadband, In the Stix Broadband's customers and the Internet community in general from irresponsible or, in some cases, illegal activities. The Policy is a non-exclusive list of the actions prohibited by In the Stix Broadband. In the Stix Broadband reserves the right to modify the Policy at any time, effective upon posting at http://www.itxbb.net/aup.htm.

Prohibited Uses of In the Stix Broadband Systems and Services:

1. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.

2. Sending Unsolicited Bulk Email ("UBE", "spam"). The sending of any form of Unsolicited Bulk Email through In the Stix Broadband's servers is prohibited. Likewise, the sending of UBE from another service provider advertising a web site, email address or utilizing any resource hosted on In the Stix Broadband's servers, is prohibited. In the Stix Broadband accounts or services may not be used to solicit customers from, or collect replies to, messages sent from another Internet Service Provider where those messages violate this Policy or that of the other provider.

3. Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the express and verifiable permission of the email address owner is prohibited. All mailing lists run by In the Stix Broadband customers must be Closed-loop ("Confirmed Opt-in"). The subscription confirmation message received from each address owner must be kept on file for the duration of the existence of the mailing list. Purchasing lists of email addresses from 3rd parties for mailing to from any In the Stix Broadband-hosted domain, or referencing any In the Stix Broadband account, is prohibited.

4. Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP or the AUP of any other Internet Service Provider, which includes, but is not limited to, the facilitation of the means to send Unsolicited Bulk Email, initiation of pinging, flooding, mail-bombing, denial of service attacks.

5. Operating an account on behalf of, or in connection with, or reselling any service to, persons or firms listed in the Spamhaus Register of Known Spam Operations (ROKSO) database at http://www.spamhaus.org.

6. Unauthorized attempts by a user to gain access to any account or computer resource not belonging to that user (e.g., "cracking").

7. Obtaining or attempting to obtain service by any means or device with intent to avoid payment.

8. Unauthorized access, alteration, destruction, or any attempt thereof, of any information of any In the Stix Broadband customers or end-users by any means or device.

9. Knowingly engage in any activities designed to harass, or that will cause a denial-of-service (e.g., synchronized number sequence attacks) to any other user whether on the In the Stix Broadband network or on another provider's network.

10. Using In the Stix Broadband's Services to interfere with the use of the In the Stix Broadband network by other customers or authorized users.


Customer Responsibility for Customer's Users

Each In the Stix Broadband customer is responsible for the activities of its users and, by accepting service from In the Stix Broadband, is agreeing to ensure that its customers/representatives or end-users abide by this Policy. Complaints about customers/representatives or end-users of an In the Stix Broadband customer will be forwarded to the In the Stix Broadband customer's postmaster for action. If violations of the In the Stix Broadband Acceptable Use Policy occur, In the Stix Broadband reserves the right to terminate services with or take action to stop the offending customer from violating In the Stix Broadband's AUP as In the Stix Broadband deems appropriate, without notice.

 

Customer Abuse Reporting

 

In the Stix Broadband requests that anyone who believes that there is a violation of this AUP direct the information to abuse@itxbb.net.  (Copy and paste this email address into your email editor to send)

 

If available, please provide the following information:

 

 

In the Stix Broadband may take any one or more of the following actions in response to complaints:

 

 

Last Updated             6/13/2008

 

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